Cookie Policy
Last updated: 12/29/2025
Introduction
This Cookie Policy explains what cookies are and how we use them on the ResolveIT website. We recommend reading this policy to understand which types of cookies we use, the information we collect, and how that information is used.
By continuing to browse our site, you agree to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently and provide information to site owners.
Cookies can be 'persistent' or 'session' cookies. Persistent cookies remain on your device after you close the browser, while session cookies are deleted as soon as you close the browser.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set only in response to actions you take.
- Language preference cookies
- Cookie consent cookies
2. Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics - tracking visited pages
- Vercel Analytics - site performance metrics
- Time spent and bounce rate
3. Marketing and Advertising Cookies
These cookies are used to track visitors across websites and display relevant and engaging ads to individual users.
- Facebook Pixel - remarketing and conversion tracking
- Google Tag Manager - marketing tag management
Data Collected Through Cookies
The cookies we use may collect the following types of data:
- IP address and approximate geographic location
- Browser type and operating system
- Pages visited and time spent on each page
- Visit origin (how you arrived at our site)
- Language preferences and site settings
- Browsing behavior and site interactions
Who Sets the Cookies?
First-Party Cookies
These are cookies set directly by our website (resolveit.com.br). These cookies allow us to recognize you, remember your preferences, and improve your experience.
Third-Party Cookies
These are cookies set by third-party services we use on our site:
- Google Analytics: Site traffic tracking and analysis
- Facebook Pixel: Conversion tracking and remarketing
- Vercel Analytics: Performance metrics and usage analysis
Cookie Duration
The cookies we use have different validity periods:
| Cookie Type | Duration |
|---|---|
| Session Cookies | Deleted when you close the browser |
| Analytics Cookies (Google Analytics) | Up to 2 years |
| Marketing Cookies (Facebook Pixel) | Up to 90 days |
| Preference Cookies | Up to 1 year |
How to Manage and Disable Cookies
You have the right to decide whether to accept or reject cookies. You can configure or change your cookie preferences through our consent banner that appears when you first visit the site.
Browser Settings
- •Google Chrome: Settings > Privacy and security > Cookies and other site data
- •Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- •Safari: Preferences > Privacy > Manage Website Data
- •Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Important Note: Disabling certain cookies may affect the functionality of our site and limit the user experience.
Contact Information and Privacy Policy
If you have questions about our Cookie Policy or how we use cookies, please contact us:
Email: suporte@resolveit.com.br
Privacy Policy: See our complete Privacy Policy